Terms of Service

1. Eligibility and accounts

You must be at least 18 years old, able to form a binding contract, and located in the United States to use the Service. You may use the Service only for lawful business purposes. You must provide accurate registration and billing information, keep it current, protect your credentials, and promptly tell us about suspected unauthorized access. You are responsible for activity under your account except to the extent caused by our breach of these Terms or failure to use reasonable security.

A workspace owner controls who may access that workspace and is responsible for obtaining any authorization needed to enter personal information about clients, employees, contractors, or other people. Accounts and access rights may not be sold or transferred without our written approval.

2. The Service and professional-advice limits

The Service helps independent professionals organize time, clients, projects, invoices, expenses, receipts, mileage, reports, estimated tax set-asides, and support records. Features may change as the Service evolves. We will not materially reduce a paid core feature during a current billing period without reasonable notice unless the change is required for security, law, or third-party service continuity.

The Service does not provide legal, tax, accounting, financial, payroll, or other professional advice. Tax rates, classifications, deductions, mileage rates, reports, invoice content, and calculations may be incomplete or unsuitable for your circumstances. You are responsible for source records, classifications, filings, payments, deadlines, and review by qualified professionals. The separate Notices and Disclaimers explain feature-specific limitations and are incorporated into these Terms.

3. Trial, subscription, automatic renewal, and taxes

Fourteen-day trial. Each eligible new paid workspace may receive one 14-day trial. A valid payment method is required. Full subscription features are available during the trial. We do not charge the subscription fee before the displayed trial end, although the payment provider may place a temporary authorization.

Automatic conversion and renewal. Unless you cancel before the exact trial end shown in Billing, the trial automatically converts to a month-to-month paid subscription and the payment method on file will be charged the price shown before checkout—currently $29 USD per month—plus applicable taxes. Each paid subscription then automatically renews for successive one-month periods at the then-current disclosed price until canceled.

If we increase the subscription price, we will give advance notice and apply the new price no earlier than your next renewal after the notice period. If law requires affirmative consent to a price change, we will obtain it. Stripe processes payment credentials and may update stored credentials through card-network services. You authorize us and Stripe to charge recurring fees, taxes, and any amounts you expressly approve.

Prices exclude sales, use, value-added, and similar government taxes unless checkout says otherwise. We may calculate and collect taxes we are legally required to collect. You remain responsible for other taxes associated with your purchase or use, excluding taxes on our net income.

4. Cancellation, refunds, failed payments, and reactivation

Cancellation. You may cancel online at any time through Billing → Manage Billing in the Stripe Customer Portal. Cancellation takes effect at the exact end of the current trial or paid billing period. Access continues until that cutoff. Cancellation stops future renewal charges but does not reverse a charge already incurred. If the online method is unavailable, contact Support from the signed-in account before the renewal deadline.

Refunds. Subscription fees are non-refundable, and we do not provide credits for partial periods, unused time, or cancellation after a renewal, except where applicable law requires a refund or we confirm a duplicate or erroneous charge. A discretionary refund does not create an obligation to provide one in another case.

Failed payments. If Stripe reports a subscription as past_due or unpaid, we may suspend premium creation and delivery actions, including invoice generation, PDF download, invoice email, payment-link creation, template use, and recurring invoice runs. During this payment-recovery state, you may still sign in, read existing records, export account data, manage Billing, and contact Support. Stripe may retry the payment under the recovery settings shown in the Customer Portal. Update the payment method there to restore access.

Lockout and reactivation. At the exact effective cancellation time, or when a trial expires without an active subscription, non-administrator sign-in and workspace access—including read and export access—are locked. A cancellation-complete email may include a signed reactivation link valid for 30 days. Reactivation begins a new paid subscription without another trial. During the remainder of the 90-day retention period, Support may provide a new secure reactivation path after verification. Reactivation after deletion creates a new, empty workspace.

5. Acceptable use

You may not, and may not help another person to:

• break any law, infringe rights, commit fraud, evade taxes, or create deceptive, unlawful, or unauthorized invoices or payment requests;
• upload malware, illegal content, highly sensitive information not requested by the Service, or content you lack authority to use;
• probe, scan, bypass, disable, or interfere with security, authentication, rate limits, tenant isolation, or billing controls;
• access another workspace without authorization, scrape the Service, overload infrastructure, or use automated means except through an authorized interface;
• reverse engineer or copy the Service except where applicable law expressly permits and the right cannot be waived;
• resell, sublicense, or provide the Service as a service bureau without our written permission; or
• misrepresent that Time Machine Online issues, guarantees, collects, validates, or is a party to your invoices or underlying client transactions.

6. Your data and intellectual property

Your data. As between you and us, you retain ownership of information, files, invoice content, and other materials you submit to the Service (“Customer Data”). You grant us a non-exclusive, worldwide, royalty-free license to host, copy, process, transmit, display, and modify Customer Data only as reasonably necessary to provide, secure, support, and improve the Service, comply with law, and enforce these Terms. You represent that you have the rights and permissions needed for Customer Data and our processing of it.

We do not acquire ownership of Customer Data. We may create and use aggregated or de-identified information that cannot reasonably identify you, a client, or a workspace. We will not attempt to re-identify it.

Our materials. We and our licensors own the Service, software, designs, documentation, trademarks, and related intellectual property. Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable right to use the Service during your authorized access period. Feedback may be used without restriction or payment, but we will not identify you publicly as its source without permission.

Third-party services. Optional integrations and links are governed by their providers' terms. You direct us to exchange the information necessary for an integration you enable. Address suggestions and validation use Google Maps Platform and are subject to the Google Maps Platform Terms of Service and applicable Service Specific Terms. We are not responsible for a third-party service, but this does not limit our responsibility for our own selection, configuration, or handling of providers acting for us.

7. Suspension, termination, retention, and deletion

We may immediately suspend access reasonably necessary to stop a security threat, unlawful activity, material breach, harm to another user, or abuse of the Service. When practical, we will give notice and a chance to cure. We may terminate for an uncured material breach after reasonable notice, or immediately when cure is impossible, law requires it, or continued access presents a material security or legal risk. Suspension does not excuse charges incurred before suspension.

After effective cancellation or trial expiration, we retain workspace content for 90 calendar days unless you submit a verified earlier-deletion request, law requires longer retention, or a legal or security hold applies. At the end of that window, active-system deletion must be completed within 30 days. Deleted content may remain in encrypted backups for up to 35 additional days and will be used only for disaster recovery. Minimal contract, acceptance, payment, refund, fraud, tax, and deletion records may be retained for seven years after closure or the relevant transaction, whichever is later.

Cancellation alone is not a request for early deletion. The Privacy Policy explains verified requests and account deletion. Before cancellation or lockout, you should use the account export. You remain responsible for keeping copies needed for tax, accounting, client, or legal obligations.

8. Disclaimers and warranties

To the maximum extent permitted by law, the Service is provided “as is” and “as available.” We disclaim implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant uninterrupted or error-free operation, preservation of every item of Customer Data, accuracy of estimates or third-party information, collection of an invoice, tax results, or that the Service will satisfy a professional or legal recordkeeping standard.

These disclaimers do not exclude an express commitment in these Terms or rights that cannot lawfully be waived. Some jurisdictions do not allow certain disclaimers, so some may not apply to you.

9. Limitation of liability and indemnity

To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, or for lost profits, revenue, goodwill, or data, arising from the Service, even if advised they were possible. Our total liability arising from the Service or these Terms will not exceed the greater of (a) the subscription fees you paid us during the 12 months before the event giving rise to the claim or (b) $100.

The exclusions and cap do not apply to your payment obligations; either party's fraud, willful misconduct, or infringement of the other party's intellectual property; your indemnity obligations; or liability that cannot legally be limited, including liability for personal injury caused by negligence where applicable.

If you use the Service for a business or organization, you will defend and indemnify us and our personnel against a third-party claim, damage, and reasonable cost (including reasonable attorneys' fees) arising from your Customer Data, unlawful use, invoice or client transaction, or material breach of these Terms. This obligation does not apply to the extent the claim results from our breach, negligence, or willful misconduct. We will promptly notify you, permit you to control the defense with reasonably acceptable counsel, and may participate at our expense. You may not settle a claim in a way that admits our fault or imposes a non-monetary obligation on us without consent.

10. Disputes and governing law

Before filing a claim, you and we will attempt in good faith for 30 days to resolve it through written notice describing the facts and requested relief. Send your notice to team@timemachineonline.com and 21006 154th St E, Bonney Lake, WA 98391. We will send notice to your account email and any billing address on file. This informal process does not prevent either party from seeking urgent injunctive relief or filing within a limitations period.

Subject to rights that cannot be waived, these Terms and disputes arising from them are governed by Washington law, without regard to conflict-of-laws rules. The state courts located in Pierce County, Washington and the United States District Court for the Western District of Washington have exclusive jurisdiction, and each party consents to personal jurisdiction and venue in those courts. You may also bring an eligible individual claim in small-claims court.

Class and representative action waiver. TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AND TIME MACHINE ONLINE AGREE THAT EACH MAY BRING A CLAIM AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF, CLASS MEMBER, OR REPRESENTATIVE IN A CLASS, COLLECTIVE, CONSOLIDATED, PRIVATE-ATTORNEY-GENERAL, OR REPRESENTATIVE ACTION. A COURT MAY NOT COMBINE MORE THAN ONE PERSON'S CLAIMS WITHOUT EVERY AFFECTED PARTY'S CONSENT. This waiver does not prevent either party from seeking public injunctive relief or exercising another right that applicable law does not permit to be waived. It also does not apply where enforcement would seriously impair a claimant's ability to pursue non-waivable statutory rights, including where applicable law determines that no feasible individual avenue for relief exists. If a court finally determines that this waiver is unenforceable for a particular claim or remedy, that claim or remedy may proceed in the appropriate court and the remainder of this section remains effective.

These Terms do not require arbitration. Any dispute not resolved through the informal process above will be decided by a court with jurisdiction under this section.

11. Changes, notices, and general terms

We may update these Terms. For a material change to price or renewal, cancellation or refunds, suspension or termination, acceptable use, ownership or license, warranties, liability, indemnity, disputes, or the operator, we will provide reasonable advance notice and require you to accept the new version before further Service use. Non-material clarifications may take effect on the stated date after notice. The version and effective date appear above, and we preserve acceptance evidence for each accepted version.

We may send operational and legal notices to your account email, within the Service, or both. You must keep your email current. Notices to us must be sent to team@timemachineonline.com; formal dispute notices must also be sent to 21006 154th St E, Bonney Lake, WA 98391.

Neither party is liable for delay caused by events beyond reasonable control, except payment obligations. You may not assign these Terms without our consent; we may assign them with a merger, acquisition, corporate reorganization, or sale of substantially all relevant assets, with notice. If a provision is unenforceable, it will be limited to the minimum extent necessary and the rest remains effective. A waiver must be written and is not a continuing waiver. These Terms, the Privacy Policy, incorporated Notices, and any checkout terms are the entire agreement about the Service and supersede prior statements on that subject. If they conflict, checkout terms control only the specific purchase, then these Terms, then the Notices.

12. Contact

Steve Barnard, a Washington sole proprietor doing business as Time Machine Online
21006 154th St E
Bonney Lake, WA 98391
Email: team@timemachineonline.com